Support
Need help with Pawthology? You're in the right place. Browse common questions below, or reach out directly and we'll get back to you as soon as we can.
Contact Us
For any questions, feedback, or issues with the app, email us at blake@ctrading.org. We aim to respond within 1–2 business days.
When reporting a bug, it helps to include: what you were doing when it happened, your device model and OS version (e.g. iPhone 14, iOS 17), and a screenshot if you have one.
How does Pawthology interpret my dog's behavior?
When you log a behavior using the app's tap-based picker, you select a behavior category, the context or trigger, and the intensity. Pawthology sends those structured tags (not any photos or videos) to generate an interpretation, along with pattern insights and training suggestions based on your dog's history.
Can I edit or delete a log entry?
Yes. Open any log from your dog's history and you can edit its details or delete it entirely, including any attached photos or videos.
How do I edit my dog's profile?
Go to your dog's profile from the Profile tab, where you can update their name, breed, age, and other details at any time.
How do training plans work?
Based on the behaviors you've logged, Pawthology suggests a training plan with a checklist of steps. You can track your progress from the Train tab as you complete each one.
How do I delete my account and data?
Email blake@ctrading.org with the subject "Delete My Account," sent from the email address associated with your account. We'll confirm and complete the deletion of your account and personal data within a reasonable timeframe.
What devices does Pawthology support?
Pawthology is available on iOS and Android. We recommend keeping your app updated to the latest version for the best experience and newest features.
Is my data private?
Yes. Full details on what we collect and how it's used are available in our Privacy Policy.